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FAQ (en)

FAQ

A list of frequently asked questions and their answers is given below.
Refer to these questions before making an inquiry and feel free to contact us should you have any queries or if the information you are looking for is not available.

Where can I buy your products?

A guide to the distributors and retailers in each area is provided here. Please contact us through our inquiry form.
Please make sure you include the name of the product in your inquiry.

Tokyo Sales Office : 03‐6821-7992
Osaka Sales Office : 06‐6260‐2222

What is the successor model to the machine that we are using currently?
Which spare needles and tag pins are compatible with the Bano'k gun that we are using currently?

Check the model of the Bano'k machine that you are using and refer to the Compatibility Quick Guide.

Failure may occur if you use a product that is not compatible with the Bano'k gun that you are using.
If you have any doubts or questions, please contact our sales department (03‐6821-7992) or by sending your inquiry through our "Inquiry Form".

Which Bano'k gun is compatible with the various types of tag pins?

[Tag Pin] US PIN → [Tag Gun] Bano'k503S/Bano'k503SL
*Some pins may not be usable in long needle machines (SL machines). For details, check the Bano'k503SL product page.

[Tag Pin] UX PIN → [Tag Gun] Bano'k503X/Bano'k503XL
*Some pins may not be usable in long needle machines (XL machines). For details, check the Bano'k503XL product page.

Our machine broke down and we would like to request for repair services. Please let us know the procedure on how to request for repair services.

Please check with your distributor or store of purchase for repair services.

Note that repair services are available for the following machines only.
『Bano'k503 series』、『Fas Bano'k 101』、『Fas Bano'k-V』

We are using the Bano'k303S but can we use the Bano'k503S spare needle in it?

Spare needles of the Bano'k503S can continue to be used as they are compatible with the Bano'k303S.
*We recommend that you switch to the latest model of the Bano'k gun so that adequate after-service support can be provided.

Refer to the Compatibility Quick Guide too.

We are using the Bano'k303X but which tag pins are compatible with this?

You may use tag pins from the "UX PIN" series.
*We recommend that you switch to the latest model of the Bano'k gun so that adequate after-service support can be provided.

Refer to the Compatibility Quick Guide too.

We would to use a shorter tag pin but what sort of length is available?

Our best selling products are the "UX‐5mm (compatible model: Bano'k503X)", "UX‐7mm (compatible model: Bano'k503X)" and the "SU‐3mm (compatible model: Bano'k503S)" made of urethane. A dedicated adapter enclosed with the Bano'k gun needs to be fitted during use.

What types of LOX are available?

The LOX series is available in a variety of materials and colors with different loop shapes. LOX is made of nylon while E-LOX is made of polypropylene. V‐LOX and LLV‐LOX (both made of nylon) have a V-shaped loop so that the cover of the label is always on top to ensure it is visible at all times.

What are the differences between ITO LOX and ITO LOX-R?

Shape of the resin part (fitting part) differs. ITO LOX can be inserted from both ends as the resin part has a square shape. ITO LOX‐R is shaped like a rugby ball and is available in a more comprehensive range of colors and smarter finishing than ITO LOX.

We would like to know the price, quantity per pack and packaging form.

Please send us your inquiry by using the inquiry form on our website, or kindly check with our sales department (03‐6821-7992).

 

Bano'k gun successor model - Compatibility Quick Guide

You can swipe this table

On sale End of sales
Bano'k 503 series Bano'k 303 series Bano'k 203 series
Bano'k 503S Bano'k 303S Bano'k 203S
Bano'k 503S Bano'k 303S Bano'k 203S
compatible needlecompatible pin compatible needlecompatible pin compatible needlecompatible pin
Bano'k 503SL Bano'k 303L Bano'k 203L
Bano'k 503SL Bano'k 303L Bano'k 203L
compatible needlecompatible pin compatible needlecompatible pin compatible needlecompatible pin
Bano'k 503X Bano'k 303X Bano'k 203X
Bano'k 503X Bano'k 303X Bano'k 203X
compatible needlecompatible pin compatible needlecompatible pin compatible needlecompatible pin
Bano'k 503XL Bano'k 303XL Bano'k 203XL
Bano'k 503XL Bano'k 303XL Bano'k 203XL
compatible needlecompatible pin compatible needlecompatible pin compatible needlecompatible pin

*You can move to the respective product pages by selecting the text of the corresponding needle or corresponding pin.